Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• E-commerce platform connection data
• Sales, inventory, and customer data from connected platforms
• Payment information for subscription services
• Communications with our support team
• Usage data and analytics about how you interact with our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered insights and analytics for your business
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect the rights and safety of Innommerce and our users
• In connection with a merger, sale, or acquisition of all or part of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us through our support channels.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our platform integrates with third-party e-commerce platforms (Amazon, Shopify, Alibaba, etc.). Your use of these platforms is subject to their respective privacy policies. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or support channels.